Welcome to our FireDEX of Pittsburgh Blog Page – check back often for updates !!
April 2012
With Summer just around the corner, we are exposed to summer storms that may cause wind, siding, hail and tree damage to your home or business. FireDEX Pittsburgh is prepared to handle this type of damage and help you get back to normal as quickly as possible. If you experience tree damage, here’s some information to guide you on your way through the restoration process. FIRST – you will want to have a reputable tree company remove the tree from the structure. Talk with your insurance representative about coverage for this type of damage. It’s not a given that coverage may be available to you for the removal so it’s important to speak with your insurance company since all policies differ, your neighbor may be covered but you may not, so before you contract with a tree company, cover your bases and know for sure if YOU are responsible for the cost of the removal. SECOND – call FireDEX Pittsburgh, once the tree is removed we can start the restoration process by performing emergency services by tarping a roof and stabilizing the structure and prevent further damage to the interior of the home or business and your personal belongings. Since storms can happen at anytime, we are available 24 hours a day 7 days a week. Call us if you have any questions about this type of damage
Post : 10/20/11 Insurance Information
WHY AM I ASKED FOR INSURANCE INFORMATION? This information is needed in order to expedite the insurance claim. When you contact us, you may be asked for your Insurance Company / Agent Name AND either a Policy # or Claim #. This information enables us to communicate with your insurance representative regarding your claim. Please be aware that we do not share this information with any other party not related to your claim. To view our Privacy Policy please refer to our website: www.firedexpgh.com/privacy
Post 10/20/11 Customer Survey
At the end of your project, our representative may ask you to fill out a customer survey commenting on the performance of our crew and staff. We appreciate our customers taking the time to provide this information because we want to assure professional, quality service. ALL comments received are eligible for our monthly drawing of a $25 gift certificate. If you are unable to fill out the survey at the time you are asked, you can always click on our website: www.firedexpgh.com/survey
WHAT DOES IS MEAN TO BE AN “APPROVED/PREFERRED CONTRACTOR??Some (not all) insurance companies have turned to contractor programs to help expedite the claim handling process as part of a customer service benefit to their policy holders. What this means is fast, efficient, superior service to the policy holder with quality workmanship. FireDEX of Pittsburgh participates in many Contractor Programs. Feel free to inquire more about these programs with your FireDEX Pittsburgh representative.